The cleaners bring all of their own cleaning supplies and equipment. However, if you have a concern about their supplies, you may provide your own. The charges remain the same. You may be asked to provide a ladder if the cleaner has to reach a certain height to clean the walls and/or ceiling.

While the cleaners appreciate gratuities, it is not a requirement. But if you so desire, you can include it in your payment on the invoice. The cleaners will always provide top-quality service, irrespective of tipping.

Anyday Maids is a referral agency for housecleaning. The cleaners are self-employed domestic workers. Anyday Maids has contracts with them for housecleaning, window cleaning and carpet cleaning. You are their employer and should not assume any employer responsibility unless you direct and control the manner in which they work. If you pay any one person providing domestic service in excess of $1000.00 per calendar quarter, you may be considered by the IRS to have employer responsibilities. For additional information, contact the Internal Revenue Service, the Franchise Tax Board or your local Employment Development Department.

The cleaners are self-employed domestic workers and are not the employees of Anyday Maids. Any breakage, damage or loss should be notified to the office with in 24 hours. The office will contact the cleaner, who will contact you to discuss the loss.

It's really simple. You just need to contact the office (during normal business time) 48 hours in advance of the cleaning appointment, and we'll make the change. If the notice is less than 48 hours, then there is a charge of $40. If a cleaner reaches your house for cleaning and is unable to enter the property to clean, there will be a $40 lockout charge.

You may contact the office 3 days before the holiday and we will reschedule the appointment. We always try to contact you a few days before the holiday and reschedule the appointment per your convenience. It may be possible to keep the cleaning schedule on the holiday.

Please note that payment is due at the time of service. We accept Cash, Check, and Credit Card payments. We will contact you if payment is not received or the credit card did not go through. You can update the credit card information or send us the payment immediately. A bounced check or declined credit card may incur a processing charge of $25 and, if necessary, subsequent legal action.

There are several options to make the place accessible for the cleaner. You can leave the door unlocked or leave a key under the mat on the day of cleaning. If you decide to leave a key with the cleaner, you may choose to have your cleaner hold on to it, or have them return they key when the cleaning is finished. Based on your convenience and comfort level, you can choose any method.

The one-hour window is to cover any unforeseen circumstances. For example, the previous cleaning may take longer than expected, or the cleaning may be delayed by traffic or weather conditions. In the event of a delay, the office will contact you accordingly.

Most problems can be resolved before they even happen by talking to the cleaners and specifying what needs to be done. Additionally, we always request that you check the work when the cleaning is finished. If there is a problem, and the cleaners have already left, you can call the office and we will contact the cleaners to come back immediately, or whenever is most convenient for both parties. Another cleaner can be arranged if you are unable to reach a resolution.

We always recommend that you be there when the cleaners arrive. It's best to spend a few minutes talking to them about the services you expect, as well as check the work when they're done. If they missed something, let them know and they'll take care of it. Simple communication creates the best results.

Yes, we offer Carpet and Window cleaning. Because each property is different, we can only offer estimates over the phone. The cleaners can also help unpack and move boxes in your house in addition to cleaning.

We welcome your comments anytime. You can use the feedback section on the website, call us (858.536.9699), or write to us. Our mailing address is:

9393 Activity Road,
Suite #D,
San Diego, CA 92126

We try to send the same cleaners every time for as long as you like them. We work very diligently in contracting with professional cleaners. As far as hiring them directly, our agreement with the contractors dictates that a client cannot hire the cleaner directly for a period of 2 years since the date of signing the contract. If you still want to hire them, our referral fee is $950.00 and you can negotiate cleaning prices with them directly.

Anyday Maids announces different promotional rates and has many programs that offer you discounted rates. For example, we currently have the referral bonus discount and the 5th cleaning discount. We also provide coupons in Telephone Directory and in various flyers. Call the office to get the available rates and discounts.

Yes, we offer Gift Certificates for services totaling over $100. You can call the office, provide necessary details, and purchase one. It must be used within 6 months from the date of purchase.

Yes, Anyday Maids works all 7 days of the week. The rates are different for Sunday and Holidays.

You can reach us at (858) 536 - 9699 or (Toll Free) 877-682-8600 any day of the week! Call now to find out what we can do to help you.