We offer a full refund if you cancel your service with at least 3 days notice. However, for cancellations with less than 3 days notice, we do assess a $40 fee. Your domestic worker is going to provide the best possible service they can. As such, we recommend taking a few minutes to conduct a walk-through with them before they leave to ensure you are 100% satisfied with the work. There are no refunds after a service has been completed.